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Booking Policy

GENERAL CONDITIONS



* BREAKFAST INCLUDED IN THE RESTAURANT INCLUDED IN THE DAILY

* CHECK-IN DAILY AS 14HS AND CHECK-OUT AS 12HS OF THE NEXT DAY

* WE CHARGE $ 3.30 ROOM TAX PER APT AND PER DAY (OPTIONAL)



* WE DO NOT CHARGE SERVICE FEES AND TRIMMERS

* PARKING: R $ 20,00 DAILY - SUBJECT TO AVAILABILITY

* A CHILD OF UP TO 12 YEARS IN THE SAME APT OF THE PARENTS IS FREE



* UNDER THE AGE OF 18 YEARS ONLY ACCOMPANIED BY THE PARENTS OR WITH THE AUTHORIZATION OF THE JUVENILE JUSTICE



* OUR APTOS DISPOSE OF 02 BED BEDS THAT SHOULD BE SHARED IN CASE OF TRIPLE OR QUADRUPLES. WE DO NOT HAVE EXTRA BEDS.



TERM OF CANCELLATION



* With minimum advance notice of 3 days from the date of check-in with confirmation from the reservations sector (except New Year & Carnival package).



PAYMENT POLICY



* The value of the 1st night will be charged to the card as a guarantee of the reservation. Other services and extras direct payment at the hotel.

For Reveillon & Carnaval packages will be charged the total amount of the daily rates anticipated.



TERM OF SCIENCE AND CLARIFICATION OF HOSTING



In addition to the signed hosting contract, considering that from 08/02/2018 to 02/14/2018, the opportunity will be set up, in which, respectively, a private corporate stateroom will be set up, operated and dismantled by a third party, who will commercially exploit part of the space internal physique of the hotel for the carnival, it is expressly clarified that:



- The guest will not have access to hotel facilities such as common areas, outdoor areas, lobby bar, restaurant and other areas;



- The lodging package does not include the stateroom, being valid to remember that the access to the same will not be commercialized;



- During the carnival, a stateroom will be operating in the hotel, in which the lodging package will not entitle its access;



- The Room-Service service will work 24 hours with a special menu;



- Breakfast will be served on the ground floor, included in the package, with entry from 08/02/2018, no restaurant operation;



- You will be charged $ 3.50 Room Tax per apartment per day, not being charged a service fee;



- In case of cancellation or? No show ?, there will be no refund of the amount paid, observing the impossibility of contracting with another guest to replace the unfilled vacancy;



- In the case of a waiver of the guest formalized in up to 120 (one hundred and twenty) days, no fine will be charged, with full refund of the cash invested in the reservation; and if the withdrawal is effected up to ninety (90) days in advance, 20% (twenty percent) of the amount paid for the reservation will be deducted, and if the withdrawal is formalized within 60 (sixty) days, it will be discounted 60% (sixty percent) of the amount paid for reservation, and if the withdrawal is formalized after 30 (thirty) days, there will be no refund of the amount paid for the reservation;



- There will be no extra charge for 01 (one) child, up to 05 years, as long as they stay in the parents' apartment or those in charge;



- The apartments of the hotel have two double beds, which should be shared in case of triple or quadruple apartments, since the hotel does not have extra beds;

The payments of the packages can be carried out full prepayment of the package via bank deposit or credit card with debit authorization;



- Rates are subject to change without notice;



- Due to the establishment of this stateroom, the swimming pool, the games room and the sauna will not be available;



- During the Carnival period, guests who are not guests will not be allowed access to the Hotel.

In this period we will only be working with a minimum of 05 daily package, we will not provide individual rates.